Our Privacy and cookies policy

Bookworm Retford is committed to respecting your privacy and the privacy of every visitor to our website. The information we collect about you will be used to fulfil the required services for you and enable us to improve how, as an organisation, we deal with you.

Should you have a question about the data we store, our contact details are: Bookworm Reford

E: sales@bookwormretford.co.uk T: 01777 869224

The information we collect about you will only be used in accordance with the Data Protection Act 1998 and the General Data Protection Regulation 2018. This information will not be disclosed to anyone outside Bookworm Retford , its associated companies, partners, and other companies with which Bookworm Retford has arranged services for the benefit of its customers and website visitors.

You have the right as an individual to find out what information we hold about you and make changes if necessary; you also have the right, assuming we are not obligated by law to refuse, to ask us to stop using the information. To have your information removed or rectified, please contact sales@bookwormretford.co.uk The type of information that we will collect on you, and you voluntarily provide to us when you do business with us, can include all or any of the following:

  • Your name
  • Delivery address and instructions
  • Telephone number (s)
  • Email address (s)
  • IP address (s)
  • Transaction information and history

The legal basis for processing your data is based on your specific consent or performance of a contract that we will have requested at the point the information was initially provided. Therefore we will not store, process or transfer your data outside the parties detailed above unless we have an appropriate lawful reason to do so. Unless we are precluded from doing so by law, you have the right to remove your consent at any time by contacting us and requesting that processing of your details be restricted or deleted. Should you wish to cease receiving our newsletter, you can do so via the ‘unsubscribe’ link included on the bottom of our email newsletters.

PROTECTION OF PERSONAL INFORMATION
Bookworm Retford takes precautions, including administrative, technical, and physical measures, to safeguard your Data against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction. We have implemented reasonable administrative, technical, and physical security controls to protect against the loss, misuse, or alteration of your Data.

COOKIES
This site uses cookies – these are small text files that are placed on your device to help this website to provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

GOOGLE ANALYTICS
We use Google Analytics to provide us with non-personal site analytics, which in turn help us improve our website. Google is committed to complying with the GDPR across all the services they provide in Europe. Google Analytics mainly uses first-party cookies to report on visitor interactions on websites like ours, ie those that use Google Analytics. Users may disable Google cookies or delete any individual cookie. Learn more about Google’s use of cookies.

If you have a concern about how we handle your data, or you would like to lodge a complaint, you may do so by contacting The Information Commissioners Office